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The Invisible Facebook Moderators

The Cleaners
Regissør: Hans Block Moritz Riesewieck
(Tyskland)

The global social media platforms 'cleaners' live in harsh communities and in relatively disordered conditions compared to those they clean up after.

This article was translated by Google and R.E.

At this year's film festival in Rotterdam, Hans Block and Moritz Riesewieck presented their new documentary The Cleaners. It begins with a dry and worn list of statistics: Worldwide, three billion people are linked through social media. Every minute, 500 hours of video are uploaded on YouTube alone. In the same period, 450 000 tweets are posted on Twitter and 2,5 millions of posts are posted on Facebook. The Facebook community now has an estimated two billion members – close to a quarter of the world's population. Its influence as a public opinion has been greater than that of any nation state.

Requested to remove "unwanted content"

The Cleaners takes us from the high-tech, spotless workplaces of the company's engineers and their daily lives to dilapidated homes in Manila, where the so-called content moderators, or Facebook's "cleaning helpers",. . .

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Dieter Wieczorek
Wieczorek is a critic living in Paris.

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