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Who takes the phone and solves your fucking problem?

A Nation on the Line. Call Centers as Postcolonial Predicaments in the Philippines
Forfatter: Jan M. Padios
Forlag: Duke University Press (USA)
The call center industry has grown to over one million employees in the Philippines, who for decades have struggled to create jobs. In a new book, the question is asked about what it means to solve problems, often for unreasonable people across the globe – all night long.

The Philippines has, for as long as anyone now remembers, been plagued by lack of work. A situation that is also called «population surplus»; if you do not have an official paid job, you are, as you know, left over. People have therefore traveled around the world in large numbers to find jobs, and since. . .

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Nina Trige Andersen
Trige Andersen is a freelance journalist and historian.

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